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IT Infrastructure Managment |
Mission critical IT infrastructure demands the most reliable maintenance and ongoing support. Many firms today, prefer to outsource this function while remaining focused on core competencies.
We have many years of combined experience in managing and maintaining large complex legacy systems, and we don’t stop there. SVT can improve on the quality of existing applications and maintain your legacy software systems.
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MAINTENANCE PROJECT LIFECYCLE
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ONSITE/OFFSHORE
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ONSITE
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ONSITE/OFFSHORE
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OFFSHORE
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| Planning |
Knowledge Transfer |
Offshore Transition |
Offshore Support |
| Project Planning |
Resource Trainingat Client Site |
IncrementalResources Training |
Release Control |
| Environment Definition |
Documentation Update |
Shared Production Support |
DocumentationMaintenance |
| Transition ScopeDefinition |
ClientInteraction/Support |
Development workShift (gradual) |
Support to Onsite Team |
| Job Step Analysis |
ProductionSupport |
Cotover strategy |
Shared on call support |
| Technical info Collection |
Development Work |
Change control |
Performancetuning/optimization |
| Cost Benefit Analysis |
Identification of Core onsite team |
End User/ Client Audit |
Periodic enduser/client interviews |
| Project Plan |
Transition Plan |
Offshore Migration |
Periodic ReviewReports |
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